| Hospitality Escan |
This document was developed to reflect the unique characteristics of tourism, hospitality and events and its considerable contribution to the Australian economy. It has been developed in partnership with industry and reflects the key issues of the sector. The recommendations and key points described in this document reflect those issues highlighted in the industry's Workforce Development Strategy and provide data to support those and other arguments. SERVICE SKILLS AUSTRALIA is aware that: There are a variety of ‘definitions' of the tourism and hospitality industries. Some are formal and based upon official research and data collections, whereas some are informal and based on the divergent perspectives of industry personnel. The role of individuals employed in the enterprises in the sectors is continually evolving as business models adapt to changing markets and consumer expectations. |
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